Question 1

Is the ATM Franchise business profitable in India?

Accepted Answer

Yes, it is a highly profitable passive income source. Earnings depend on transaction volume. On average, a franchisee earns between ₹25,000 to ₹60,000+ per month depending on footfall and location type (WLA or BLA).

Question 2

What is the total investment required to start?

Accepted Answer

The investment ranges from ₹1.5 Lakhs to ₹4 Lakhs depending on the model (Shop-in-Shop vs. Dedicated Cabin). This includes the refundable security deposit, VSAT installation, and civil work.

Question 3

Who is responsible for loading cash into the ATM?

Accepted Answer

You do NOT have to load cash. Cash loading is handled entirely by EPS and its authorized Cash Logistics agencies (CMS). Franchise owners generally do not touch the cash inside the machine.

Question 4

What are the space requirements for an ATM?

Accepted Answer

For a dedicated cabin, you need about 60-80 sq. ft. For a Shop-in-Shop model (inside a grocery store or pharmacy), a small 4x4 ft or 6x6 ft corner is sufficient. The location must be on the ground floor with good visibility.

Question 5

Do I need any technical knowledge to operate the ATM?

Accepted Answer

No. EPS provides complete technical support, maintenance, and 24/7 monitoring. Your role is primarily to ensure the site is clean, has power, and is accessible to customers.

Question 6

What documents are required for the application?

Accepted Answer

Standard KYC documents are needed: Aadhaar Card, PAN Card, Bank Details (Cancelled Cheque), and Property documents (Ownership proof or Rent Agreement with NOC from the landlord).

Question 7

How long does the installation process take?

Accepted Answer

Once the documents are verified and the security deposit is processed, installation typically takes 7 to 15 days. This includes civil work, VSAT connectivity, and machine deployment.

Question 8

Is there a lock-in period for the franchise contract?

Accepted Answer

Yes, standard contracts usually have a lock-in period of 1 to 3 years to ensure stability. However, exit clauses exist if the site is non-operational due to unavoidable reasons.

Question 9

What happens if the ATM machine breaks down?

Accepted Answer

Our central monitoring system detects faults instantly. A technician is dispatched to fix software or hardware issues. Most issues are resolved within 4-24 hours depending on the location.

Question 10

Are there any hidden charges?

Accepted Answer

No. We believe in 100% transparency. The only recurring cost for you is the electricity bill and site rent (if you don't own the shop). All other maintenance costs are often covered under the franchise agreement.

Question 11

Can I shift the ATM to a new location later?

Accepted Answer

Yes, if a location is not performing well after a certain period, you can request a relocation. This is subject to EPS approval and may incur a small re-installation fee.

Question 12

How do I track my daily earnings?

Accepted Answer

We provide a franchisee dashboard or portal where you can log in and view daily transaction counts, uptime reports, and estimated monthly payouts.

ATM Franchise FAQs

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